Frequently Asked Questions

How do I find a good Web Developer?
Locating a good contractor in any industry first requires a clear understanding of what you actually need.

Some people may be seeking a Web Developer who will guide them through the steps of developing their first website. Others may be seeking to redevelop an existing website with extended features, like e-commerce, shopping carts or the integration of databases. Others may wish to upgrade the presentation of an existing website, or improve their Search Engine rankings.

There are several easy ways to establish whether your potential Web Developer has the required skills to help you:
  • Look through their portfolio of completed work and match their previous work to what you think your needs are. Most professional Web Developers are pleased to show you the results of their previous work. Use this to assess whether they are likely to be able to help you with your requirements.
  • Seek to meet in person with them (or at least discuss your requirements by phone) and ask them directly about their experience and their ability to help you with your needs.
  • Seek a full written quote from them and read the fine print. Many Web Developers reveal their attention to detail (or lack of) in their written documentation.
  • Finally, ask for proof that your Web Developer is a member of WDANZ. All WDANZ Members agree to a Professional Code of Ethics thereby ensuring you that you are dealing with a reputable organisation.
Do you guarantee WDANZ Members work?
No. WDANZ cannot logistically do this as there are many sub-disciplines within our industry. We do however require that Members conduct their businesses professionally and abide by the WDANZ Code of Ethics.

To the outsider, website design is often viewed as a single discipline, however the Web Development industry actually covers more than half a dozen disciplines*. Within the industry there can legitimately be a wide range of capabilities within the various disciplines. Larger Web Development companies usually cover all disciplines well, however most smaller companies tend to specialise.

The result of this diversity is that some Web Developers for example may be extremely capable with using Macromedia Flash, or in the graphics aspects of web design, however may not be so experienced with programming or e-commerce. Equally, some Web Developers may be experts in the area of programming however may not be so capable with Search Engine Optimisation or with Internet Marketing.

WDANZ accepts that the Web Development industry is highly diverse and that specialisation is common, and we cannot therefore guarantee that all WDANZ Members are the best in the market.

* Some of the major disciplines are: Graphics & Design, Database programming, script Programming (.NET, ASP or PHP), Content Management Systems (CMS), Search Engine Optimisation (SEO), Macromedia Flash (Vector Graphics), Project Management, Web Journalism, Project Management, Internet Marketing (SEM), Standards Compliance, Usability and Accessibility.
I have 'trouble' with a Web Developer who is not a WDANZ Member. Can you help me?
Yes. WDANZ has a helpdesk available to WDANZ Members, to clients of WDANZ Members and the general public. Phone (09) 486-6410.

You may seek general guidance on your dispute, answers to specific questions, and opinion as to your best way forward.
What can I do if I am not happy with a WDANZ Member's work?
There are several things you should do . . .

First . . . approach the WDANZ Member with your concerns in a clear and detailed manner, giving them the opportunity to rectify any matter or explain things from their perspective. Most disputes have their origin in miscommunication. Putting your concerns down in writing can clarify the issues enormously.

Then . . . if you are still unhappy with the WDANZ Member's work, you may call the WDANZ Helpdesk for guidance on (09) 486-6410 OR you may lodge a formal Request for Inquiry with WDANZ.
What does a website for an SME normally cost?
Anything from $500.00 to $10,000.00 or more!

There are various types of websites and price brackets. The following table gives an approximation based on typical quotations from WDANZ Members and should be used as a guide only:

Category

Description

Typical price range*

Entry Level Brochure-type, usually consisting of 3-5 pages. Often template based designs & layouts. Occasionally custom designed. Sometimes with CMS systems. Generally developed over hours
or days with little documentation.
$500.00 - $1,000.00
Moderate Design Custom designed websites with moderate design input.
Typically "modern-looking", sometimes with Macromedia Flash components. Sometimes with CMS systems. Generally developed over days or weeks, sometimes with documentation.
$1,000.00 - $5,000.00
E-Commerce Websites with Shopping Carts, Product Databases, Ordering systems and payment systems, usually with CMS systems  $1,000.00 upwards
Upper-end Custom designed with high-end CMS systems and or graphics, features or functionality. Generally developed over weeks or months with strong specifications and documentation  $5,000.00 upwards
Standard Hosting Hosting (holding a website live on the Internet 24/7) sometimes including FTP and/or CMS access $25.00 - $50.00 / month
Special Hosting Database, Secure Server or E-Commerce Hosting $40.00 - $100.00 / month
* NZD
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